Our Service Offering!
We provide a broad span of Services or Packages. We tailor our offering toward your specific needs by selecting the different elements, depth and intensity together. We are a Strategic Partner during the definition, validation, implementation or rollout of your transformations, projects or products.
Performance Improvement
The corporate fitness, this is what makes a business successful! Improvement areas we focus on:
Operations is where you create, produce or control value. Consumers want more personalization at lower costs. Investors are demanding stronger revenue growth but sooner and with less capital. Internally you need an efficient operating model to use our resources in the most efficient way. Operations, Management and Controls are the dimensions we are looking at.
People are what make a business and an effective organizational and workforce strategy is essential to successful operational and financial outcomes. Leadership, Management, Communication, and Training are the dimensions we are looking at.
Purchases, third-party spends for materials, goods, and services, typically makes up for a large portion of a company's cost structure. Effective management of this external spends along with efficient purchasing practices helps achieve year-over-year profit improvements. Operations and Controls are the dimensions we are looking at.
Our services include
Business Process Reengineering (BPR): Your business runs since years the same way? Are you sure it still suites current your global business? We bring concrete changes and improvements on how assets are used through the organization. We focus on bringing down the silos to ensure an efficient end-to-end flow. We have hands-on practices with ISO 9001, Kaizen, Gemba Shugi, or Lean Six Sigma approaches.
Business Process Outsourcing (BPO): You have subsidiaries, strategic partners, you follow your customers? We help with direct implementation or expansion, strategic definition of cross-border partner selection & assessment, smooth out operative challenges related to multi-location and cross-border organization, etc. We have long lasting experience in Offshoring-Nearshoring-Outsourcing strategy, including cross-border regulatory-compliance.
Regulatory & Compliance: You are active in a regulated environment? You have set strict compliance rules in place? We help understand, implement and integrate regulatory & compliance requirements in an efficient and effective way to reduce unnecessary capital expenditure. We are specialized in Data Protection and Privacy and provide an extended service catalogue related to GDPR / FADP / ePD.
Organizational: You are faced with a Post M&A integration, a too deep organigram, a cluttered structure, many legal entities, etc.? We develop and execute broad transformational and structural actions, with unrelenting focus on enabling sustainable change, designing the right organization structure, and keep the organization's key talent engaged. We believe in self-empowered lean organizations to ensure agility and efficiency.
Workforce: You are reactive, no clear compensation or training incentive in place, lack clear policies on sourcing, etc.? We drive top-down and bottom-up tactical and structural changes for both employees and contingent staff. We implement savings programs to ensure cost adherence and avoid cost leakage through unbudgeted backfills and contractor usage, hence preventing leakage and driving productivity growth. We teach the workforce Genchi Genbutsu principles.
Shared Services: You are silo organized, duplicated services through the organization, weak horizontal structures, etc.? We simplify and standardize processes to improve data accuracy and service delivery, create lean centers of excellence and, ultimately, give business unit leaders more time to focus on strategic growth initiatives. We shape a pragmatic, lean, and ISO 9001 organization.
Delivery Management: The delivery capability is under constant pressure, cannot cope with the demand or runs idle? We build strong delivery management capability; with pipeline monitoring and prioritization, oversight and escalation governance, development life cycle processes, quality controls, support and services, etc.
Project Management Office (PMO): The organization has no centralized office to manage a portfolio? There is no standardized Framework or governance in place? We build a PMO capability in the organization or for large programs aligned with the firm's standards. We have a strong track record in PMO advisory and solution delivery for large programs or organizations.
Digital Transformation
Fast-evolving technologies have created new opportunities to collect, analyze, and communicate information. This is changing the ways industries or sectors operate. A successfully digitally transformed company is well prepared and agile to face changes in its environment and will have increased chances to overcome difficult times or outperform in good times.
A digital transformation targets increased revenue or reduced operating expenses, it might also be a complex and risky process. Even a good strategy implemented incorrectly might lead to the opposite effect. We partner to turn strategy into reality. We help establish the systems and processes that enable companies to become faster and more agile.
Our services include
Security & Risk: Not yet GDPR / FADP / ePD compliant? You have no data governance; you have no internal control system? We define in the areas of IT Security and IT Risk Management the strategy and identify, quantify, assess and minimize where security and reliability concerns. We are specialized in Data Protection and Privacy.
Strategy: Are you investing in the right place? Is your IT adapted to the business needs? We ensure IT and business strategy alignment. Select technologies, processes, products, Target Operating Model or KPIs the organization needs. Our cross-domain expertise and broad industry practice brings the necessary knowhow and solutions to furthur improve your Total Cost of Ownership (TCO).
Governance: Is your procurement coherent? When to buy when to make? Do you have controls and audit standards? We setup a sustainable Vendor & Service Management, Product Life Cycle, Process Optimization, Standardization, Tool Chain, KPI (Key Performance Indicator), Audit, Risk Management, Security or Compliant organization.
Architecture: Do you have a master plan? Is the system map aligned with the process map? We assess your IT architecture (Platform, Hardware, Software, etc.) to make it more resilient, standardized or secure as well as to sustain future growth. We provide long years' experience in HPC and Cloud based Applications with N-Tier and M-Node models. We have strong expertise in performance NFRs (Responsiveness, Scalability, and Efficiency).
Cloud: You plan to leverage the power of the cloud? We support your Cloud strategy; motivations and goals for adopting cloud. We help you design and rethink your infrastructures (IaaS), services (SaaS) or platforms (PaaS). We are co-author of some of the Cloud Standards.
Innovation: You are future looking, need to find the next blue ocean product? We grow the digital capability of products or services from strategy through execution, including market scouting and technology incubation. We have expertise in running prototyping, incubation, or integration missions with a track record in FinTech and MedTech. We have spearheaded project in AI-Predictive Analytics, Biometrics, Security, UX, IoT, Infrastructure, etc.
Effectiveness: Is your System delivering the optimal? Are you under- or over-capacity? Can it withstand the business strategy and growth? We strengthen IT to achieve higher stability or security with lower cost expenditure. We have strong expertise in performance NFRs (Responsiveness, Scalability, and Efficiency).
Customer Analytics: Do you know your customer? Have you harnessed your CRM's full potential? We use various data sources to create new insights about customers based on state-of-the-art technologies; improves customer interaction, grow, and make better decisions.
Operational Analytics: Is your data center load well balanced? Do you have processes bottlenecks, do you know when, how? We equip real-time information gathering systems that is used to make immediate, evidence-based decisions.
Automation: Are the processes smoothed out, or do they have unnecessary breaks and tollgates? Are they properly virtualized and abstracted? We incorporate digital workflow technologies, and agile paradigms to de-complexify and automate processes. We improve your Straight Through Processing (STP), and reduce the need of low added value procedures.
Robotics: You have reached the limits of automation? Your IT Landscape is made with off-the-shelves solution with little customization potential? We identify the procedures and business rules governing your processes and robotize those to increase your STP ratio.
Industrialization: You need to increase productivity to sustain the growth, your delivery capability does not scale? We help you introduce Lean and Agile capability in order to handle throughput, reduce waste and improve efficiency through synergies within the organization.
Organization: Is your IT organization well equipped to handle real-time demand and changes? How do you handle load balancing? We align the organization's culture with its new target operating model and leadership capabilities. We bring in new thinking and digital capability to enhance delivery. We have long years' experience using mutli-location global delivery teams using Offshoring-Nearshoring-Outsourcing.
Requirement Engineering: Incomplete requirements, moving targets, time boxing constraints are known issues? We set in place standardize development process with structured document to gather and document the requirements. We digitalize the process and build in the necessary quality controls and knowledge base to optimize the downstream engineering work to reduces costly flaws and change requests.
Testing: Delivery was on time, but production failed? Front-to-back integration was forgotten? We design effective, automated, end-to-end testing concepts across complex landscapes. We are specialized in non-functional requirements (NFR), especially data protection and cross-border regulations as well as performance driven NFRs (Responsiveness, Scalability, and Efficiency).
Tenders: Internal resources are short, skills to setup a tender are lacking? We gather your requirements and create the setup for the tenders' (RFI / RFP/ RFQ) selection. We investigate, assess and measure supplier's offerings in order to elaborate a consistent selection. The other way around is also possible, we help you bid with a solid and competitive offering.
Management
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Would it be human capital, transformation or projects, we provide dedicated support. We have a large experience in leadership and management in numerous industries and business lines. We deploy a large pallet of methods (Agile, Waterfall, Lean, TPS, etc.) and various toolkits suited for the missions.
Our services include
Project/Portfolio/Porgram Management: You are about to start a new initiative, your capacity is short, expertise to run change the business projects is weak? Right setups and kick-offs are paramount to ensure successful delivery. We coach, support and guide you through the project management cycles in organizational, business, technological or change projects. We are able to identify and emphasize critical risks and substantial success factors.
Change Management: Fear for change, crossing the Rubicon is not part of the firm's DNA? We help you deliver change and transformation through the organization. Get hands on to bring your organization to the envisioned target operation model.
Task Forces: All flags are on red, a project went south, the ship is taking water? We setup and lead task forces to analysis critical situations, sorting out complex issues and run root cause analysis. An external eye helps you spot the obvious and quickly shape solutions.
Interim Management: You need to manage a period of transition, crisis, change within an organization, or nobody available to take up the lead now? We are here to bridge the gap and help your quickly find a suitable solution.
Packages
Packages are short term engagements on fix price basis. They are standardized productized services to test an engagement with us; this reduces your risk with a high yield outcome. Some tailoring is possible to better fit your needs. Training or workshops are the most flexible.
Our services include
Data Protection Checkup: We conduct a high level firm's assessment to provide a first picture on data protection exposure and gaps. This includes a Website review and an interview with a senior manager on the firms operating model, products, services and customers. This is aimed toward small businesses.
Data Protection Policy: We provide a standardized data protection policy for the website. We deliver a cookie policy management framework, privacy & legal pages. This is aimed toward small businesses.
Workshop & Training: You need to deepen a specific topic: Change Management, Project Management, Data Protection, Agile, Risk, etc.? You want to run a first brainstorming session on transformation, strategy, etc.?
We rely on a trusted partner network to provide high quality and reliable services. We act as single point of contact to uncover opportunities and ultimately create greater value - now and into the future.
We do offerings of retained and on-demand services to industrial or services firms, our experienced team provides practical guidance from the initial phase and throughout the lifecycle of the engagements. Please contact us now for an initial consultation.